Privacy Policy

Grain Free Planet (“us” or “we”), respect your privacy, and therefore are providing this Privacy Policy to detail our policies with respect to your information when you use our website, https://www.grainfreeplanet.com (the “Website”) or any service made available through our Website (the “Services”). Any defined terms used but not defined in this Privacy Policy are defined in the Terms of Use located at www.californiacountrygal.com/terms-conditions. By accessing the Website, you agree to this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider,

referring/exit pages, and date/time stamps.

Pixel Tags / Web Beacons: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email. We may also use these web beacons for other related Website statistics.
Device Identifiers: When you use a mobile device like a tablet or phone to access our Website, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers”. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us.
Tracking URLs: These are links that allow "us" to determine the effectiveness of a particular part of the Website. For instance, emails from a marketing campaign may include tracking URLs to help "us" see how popular the webpage is. This helps us serve more relevant content and information.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Additionally, we use this Order Information to:

Communicate with you
Screen our orders for potential risk or fraud
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We may disclose Usage Information and aggregated information about our users without restriction. This information cannot be used to personally identify our users. We do not disclose your Personal Information except in the circumstances described here:

Your Consent: We may share or disclose your Personal Information, with your consent, in connection with our provision of the Services, including but not limited to fulfilling an order.
Service Providers: We may share your Personal Information with or disclose it to Service Providers in order to provide or maintain the Website and Services.
Business Transfers: In the event that "we" involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, your Personal Information held by us may be among the assets transferred.
Law and Harm: Notwithstanding anything to the contrary in this Privacy Policy, we may disclose or share your Personal Information in order to comply with any court order, law, or legal process, including to respond to any government, public authority or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety "us", our customers, or others. This includes exchanging Personal Information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and as may be required to meet national security or law enforcement requirements.
Enforcement: We may disclose your Personal Information in order to enforce or apply our Terms and other agreements, including for billing and collection purposes.
Disclosed when Collected: For any other purpose disclosed by us when you provide the Personal Information. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

SELLING DATA TO THIRD PARTIES

Please note that we do not sell data to third parties.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

ACCESSING, CORRECTING and DELETING YOUR INFORMATION

You may send us an email at hello@grainfreeplanet.com to request access to, correct, or delete any Personal Information that you have provided to us. Please note that we may not be able to accommodate a request to change or delete Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect.

OUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section §1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, send an email to hello@grainfreeplanet.com.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHILDREN UNDER AGE 13

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any Personal Information on the Website or through the Services. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Services. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@grainfreeplanet.com.

CHANGES TO OUR PRIVACY POLICY

Grain Free Planet may amend this Privacy Policy from time to time, at its sole discretion. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ Personal Information, as determined in our sole discretion, we will notify you by email to the email address specified in your registered account and/or through a notice on the Website. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you (where you are a registered user of our Website), and for periodically visiting our Website and this Privacy Policy to check for any changes.

For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if at any time you wish to withdraw your consent for the collection of personal information as a means to conduct our business, or if you don’t want us to process your data anymore, please contact us by e-mail at hello@grainfreeplanet.com or by mail using the details provided below:

GRAIN FREE PLANET

43980 Mahlon Vail Rd, #3306

Temecula, CA, 92592, United States

DO NOT SELL MY INFORMATION